Delivery & Returns


Recorded delivery for small items (systems of 1″ size or less) costs £10 to send to Mainland England, Wales, the Scottish Borders, Scottish Highlands and Central Scotland. Larger systems or bulk purchases will be calculated fairly during the quotation.

Please Note: We have no standard delivery to Offshore Islands or the Republic of Ireland. Please phone us on 01159061297 for assistance.

Orders for stocked items will be despatched by the next working day. Our standard delivery service may take 1-3 business days to arrive.

If you require guaranteed next day service, please order by phone on 01159061297.

Goods can also be collected from our Nottingham offices.


If you change your mind, you can return the items and receive a refund. However, you do not have a right to change your mind if:

Please let us know if you’d like a refund by doing one of the following:

You must send off the goods within 14 days of telling us. We will pay the costs of return:

You may use a carrier of your choice but please send us a copy of your original postal receipts with the goods. We will refund you the price you paid for the products including delivery costs, by the method you used for payment, within 14 days from the day on which we receive the product back. However, we may make deductions from the price:

Quensus logo

Keep your properties safe with intelligent water management & leak detection

Request A QuoteDownload Brochure